SHIPPING NOTICE: We offer several shipping options, including FedEx Overnight. To see your different options, please click on the "Shipping and Payments" tab.
This listing is for a DJO Procare 79-83018 Sz XL Form Fit Cervical Collar / Neck Support.
- Make: DJO / Procare
- Model / Part #: 78-83018
- Encore Cross Ref #: 59108
- Description: Cervical/Neck Supprt Collar
- Includes all/only items pictured.
Testing:
We don't have the resources necessary to thoroughly test everything. We do test items the best that we can though and try to describe them as honestly and accurately as we can.
Here is what I am able to tell you about this item:
Non Testable item. Below I have listed the technical information for this product. New unused in original packaging. Boxes show some shelfwear see pics.
Please note:
With multiple alike items you may not receive the one pictured though the only difference will be the shelfwear to the box. Thank you.
Firm or medium density foam collar helps support cervical spine in neutral position. Contour design for use in either fl exed or extended position. Cotton stockinette cover for better patient hygiene. Sold as each or in a pack of six (6). Latex free.
| 79-83018 | Medium Density | 4.5" x 24" | 16" - 22" | X-Large |
Indication: Ideal for post-operative rehabilitation; cervical sprains and strains.
Please note that we (Kellan Inc) are a commercial and industrial surplus product dealer. We acquire our products from company closures, obsolete systems, government surplus, overstock, etc. Unless otherwise indicated, all products include our 14-day warranty. However, most products do not include a "manufacturer's warranty".
Products are tested to the best of our abilities. This can include a power-up test, navigating menus, performing simple operational tests, etc. We do not always have the resources and/or abilities to fully test each item we sell. However, we do guarantee and warranty all of our products (unless otherwise advertised "as is", "broken", etc.). Our standard guarantee/warranty period is 14 days. This period begins on the delivery date. This gives the customer enough time to receive, inspect, and test the product - to make sure the product is satisfactory. If there are any issues, please contact us.
We present our surplus products as accurately as possible. Please note that our products only include the pictured items. If an item is not in the picture (i.e. a power adapter, electrode, original packaging, etc.) - it is likely not included. That rule applies to "new in box" and "new, no box" items. Sometimes, if the original packaging has a lot of shelf-wear, we will discard it. If you have any questions about this, please contact us prior to purchasing.
S506-2 Qty Renee
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The sale of this item may be subject to strict regulation buy the U.S. Food and Drug Administration and State and local regulatory agencies. If so do not bid on this item unless you are an authorized purchaser. If the item is subject to FDA regulation, I will verify your status as an authorized purchaser of this item before shipping of the item.
Kellan Inc, Medical Equipment Division
118 South Southgate Drive
Chandler, AZ 85226
USA
Contact: Dale Keate
Phone: (480) 229-1215
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CONTACT US
Kellan Inc
118 S Southgate Dr
Chandler, AZ 85226
USA
Phone (Local and International): (480) 229-1215
Fax: (480) 247-4985
Email: We do not publish our email address in our marketplace listings. Please use the "Ask Seller a Question" option.
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PAYMENTS - EBAY PAYMENTS
We accept PayPal and credit cards (Visa, Mastercard, American Express and Discover) on our eBay sales. We can also process other payment methods. If you are unable to pay using PayPal, please contact us.
Payment is expected within 10 days of the sale. If payment is not received, an unpaid case will be filed.
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PAYMENTS - ADDITIONAL PAYMENT REQUESTS
We only accept eBay orders via eBay's website. All eBay orders must be finished through eBay. If you need to purchase a product you see, buy it on eBay. Then, if needed, we have additional invoices, tax forms, etc. available.
We understand the needs and complexities of processing business-to-business orders.
We do have a registered business in Chandler Arizona, and can supply business credentials, tax forms, customized invoices, quotes, etc. upon request.
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SHIPPING - GENERAL SHIPPING INFORMATION
ORDERS PLACED BY NOON GENERALLY SHIP SAME-DAY. IF YOU HAVE AN OVERNIGHT/URGENT ORDER, PLEASE CALL OR EMAIL IMMEDIATELY.
We utilize USPS, UPS and FedEx to ship packages. "Pallet" or "LTL" shipments are handled through R&L Carriers, FedEx Freight, etc.
We do understand the urgent, demanding needs of businesses. If you're in need of express service, please contact us. We can provide a shipping cost for overnight, etc, or ship on your account (FedEx and UPS). We also have the resources to offer same day delivery via FedEx Custom Critical.
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SHIPPING - EXPRESS SHIPPING
For express shipments, we prefer to be notified by noon. But we can generally process them until 3PM-4PM (Arizona Time). After 4PM is often possible - but may carry an additional fee of $75 (as we have to deliver the parcel to a local terminal). We're happy to receive your order and will do whatever is necessary to get your order processed immediately.
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SHIPPING - PACKAGING INFORMATION
Merchandise is always protected in ample, high quality packaging. All orders ship 100% insured. We take responsibility for our product and guarantee the merchandise and the shipping/delivery.
Larger products will be properly palletized (and packed/crated as needed). We put care into our crating and palletizing services and guarantee a safe delivery.
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SHIPPING - FREIGHT SHIPMENTS
If your order is over 150 pounds, or we deem it necessary to keep your order safe (in example, heavier refrigeration equipment), your order will ship on a pallet, using R&L Carriers, FedEx Freight, etc.
We can also handle truckloads and partial shipments of heavier machinery.
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SHIPPING - INTERNATIONAL SHIPPING
We offer swift, economical shipping via USPS (US Postal Service), UPS and FedEx. Please contact us if you would like an international shipping quote.
Unless otherwise negotiated, international customers are always required to pay all applicable taxed, dutied, fees. USPS, UPS and FedEx generally bills these charges prior to delivery.
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WARRANTY INFO - WHAT YOU NEED TO UNDERSTAND ABOUT SURPLUS
1. We buy and sell surplus product. We do not handle "factory" new product. In that, we are able to sell our products at 30-70% off the general trade price.
2. We do not purchase from the factory. Examples of our suppliers include business closings, business-to-business negotiated liquidations, government surplus, college surplus and general trade deals.
3. We do stand behind the products we sell. However, we do not work with the OEM manufacturers and do not provide their warranties.
4. In the event that your product is defective, you may return it within 14 days for a refund.
5. Return shipping is non-refundable.
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WARRANTY INFO - WHAT YOU NEED TO DO
1. Research the item(s) you are interested in purchasing.
2. Inspect our pictures to understand what you are purchasing.
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WARRANTY INFO - FULL WARRANTY/GUARANTEE STATEMENT
We sell commercial, industrial and professional business equipment. Upon arrival at our shop, product is tested to the best of our abilities. Generally, the item pictured is the item that actually will end up in your hands. As our listings state, any given sale will include “the item(s) pictured”. If you do not see the item, component, etc., it is not included. We work hard to catalog each item individually and ensure the pictures shown represent the item(s) being sold. The item pictured is generally the exact item for sale. We largely deal with idle industrial supply. Sometimes, OEM boxes have minor wear and tear from sitting on a shelf, being moved, etc. Unless otherwise specified, all items include a ‘ non-DOA’ (dead/non-operable on delivery) warranty. We allow our customers are 14-day window (begining on the date of delivery) to inspect the product. If required, additional warranty terms must be agreed to before sale.
We are not OEM dealers and do not allow casual "sampling" of products. If you purchase an item, make sure it's the item you need. Products may only be returned if defective. If you have any issues with your item, we must be notified within 14 days of delivery. If you need anything beyond that, let us know and we will try to work something out. since we rarely find issues with our equipment, problems are handled on an issue-to-issue basis.
We work with our customers to take care of exchanges, repairs, returns, etc. Before purchasing, please check into the equipment and examine the photos to ensure this is exactly what you want. If available, we supply a manufacturer's description and specifications. Otherwise, only the information listed on the item itself is carried over to the description. Again, if something is not pictured, it is not included.
If an item needs to be returned (for any reason), we do not refund the cost of "return" shipping and handling.
If you have any questions, please be sure to contact us before the sale.
